Our Privacy Policy

Effective Date: 01/07/2025

This privacy policy explains how O.H.E Horticultural Ltd ("we", "our", or "us") collects, uses, and protects your personal data when you contact us via our website.

1. Who We Are

O.H.E Horticultural Ltd
Dobbies Garden Centre
26 Wareham Road
DT2 8BY
United Kingdom

Email: ohegarden@outlook.com

2. What Information We Collect

When you fill out a contact form on our website, we may collect the following information:

Your name

Your email address

Your phone number

We do not collect any additional personal data or use cookies for tracking purposes.

3. How We Use Your Information

We use the information you provide solely to:

Respond to your enquiry

Communicate with you regarding our services

We do not use your data for marketing unless you have explicitly consented to it.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is:

Legitimate interests – it is necessary for us to respond to your enquiry and provide you with requested information or services.

5. How We Store Your Information

Your information is stored securely and only accessible to authorised personnel. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

6. Sharing of Data

We do not sell, trade, or share your personal data with third parties, unless required by law.

7. Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access – You can ask us for copies of your personal information.

Your right to rectification – You can ask us to correct information you think is inaccurate.

Your right to erasure – You can ask us to delete your personal information.

Your right to restrict processing – You can ask us to limit the way we use your data.

Your right to object to processing – You can object to how we are using your data.

To exercise these rights, contact us at ohegarden@outlook.com.

8. How to Complain

If you have concerns about how we handle your personal data, you can lodge a complaint with the Information Commissioner's Office (ICO):
https://www.ico.org.uk
Phone: 0303 123 1113